INS and Hyperglycemia: One-hundred twenty-seven (24.09%) type 1 patients and 79 (20.51%) type 2 patients called for an adjustment in their insulin dose because of uncontrolled glucose levels. One-hundred sixty-two calls were received from patients, 85 (16.12%) from type 1 and 77 (20%) from type 2, requesting advice about various concerns, including learning of insulin techniques, information about insulin handling, oral medication inquiry, diet inquiry, timings of insulin, hypoglycemia, and hyperglycemia.